Refund Policy

Refund Policy 

At Lapin Press Publications (LPP), we strive to provide high-quality digital content and an excellent user experience. However, as our services primarily involve digital products, we have a clear refund policy to ensure fairness and transparency.

1. Digital Product Refunds
Due to the nature of digital products (eBooks, journals, research papers, etc.), refunds will only be issued under the following conditions:

  • Defective or Damaged Content: If you experience technical issues or discover errors in the content you purchased, we will provide a refund or a replacement product at our discretion.

  • Incorrect Purchases: If you accidentally purchase the wrong item (e.g., wrong format or version), please contact us within 48 hours of purchase. We may issue a refund or allow you to exchange the product.

2. Refund Request Process
To request a refund, please follow these steps:

  • Contact our customer support team at lapinpress@gmail.com or call +91-9959049730.

  • Provide your order number, the product in question, and a brief description of the issue.

  • We will review your request and respond within 7 business days.

3. Non-Refundable Purchases
Refunds will not be issued for the following:

  • Change of mind or user preference.

  • If the digital content has already been downloaded and accessed, as access to digital files cannot be revoked once they are downloaded.

  • For Authors: No refunds will be provided to authors once payment for publication services has been completed.

4. Processing of Refunds
Approved refunds will be processed to the original payment method used at the time of purchase. Please note that it may take several business days for the refund to appear in your account, depending on the payment provider.

5. Modifications to the Refund Policy
Lapin Press Publications (LPP) reserves the right to modify this refund policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. Please review the policy periodically.

For any further questions or assistance regarding our refund policy, please contact our support team at lapinpress@gmail.com or call +91-9959049730.